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CNC Zero Hour

Problem with Server?

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# 1B4D-B0Y Feb 12 2015, 12:45 PM
Hey i have a problem to connect to Server. I go Multiyplayer--> Online...Check Update is sucessfull but when i click on Login: Unable to Connect. But i still see the ladder ranking after 5-10sec. So i have for sure Internet-Connection.

Password and Username+email are 100% correct.

This is what it looks like.

IPB Image


And here another Picture of my Options (which IP i have etc...normally it should work)

IPB Image

Anyone got this problem and is able to help me?

thnx biggrin.gif

Edit: Also tried restart ZH, reset LAN-Adapter and reset Router :X

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# 2ToxicShock Feb 12 2015, 13:44 PM
The server is fine right now. I guess the IP address shown in you SS is 192.168 something like it probably should be? The connections you need to make to get on line in the game are a lot more demanding than the connection that GenTool needs to make to get the ladder, so I am guessing that there is quality of service issue with your internet connection.

I'll check the server log shortly though, to see if you made it in there at all.

E: Yes, you're getting in there (quite a few times). If it does not resolve itself, can you make support topic; C&C:Online Support

This post has been edited by ToxicShock: Feb 12 2015, 14:00 PM

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# 3^RiNgO Feb 12 2015, 15:39 PM
I periodically have this same exact issue, tends to resolve itself though if I go away and watch a replay and come back >_>

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Game: CNC Zero Hour


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# 4B4D-B0Y Feb 19 2015, 08:34 AM
wow :X still cant login. cant be just because of my connection...my brother use same connection, but he is able to play sad.gif

Next Problem: I got my email to activate my account on Revora. Now i want activate it to post in Forum for Support but after i typed in User-ID + Validation Key and click on "proceed", the page is reloading but nothing more sad.gif Login without Activation also not possible (USername+PW 100% correct :X)

This is bullshit next month is Worldseries but im not even able to qualify sad.gif

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Game: CNC Zero Hour


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# 5ToxicShock Feb 19 2015, 09:34 AM
QUOTE(B4D-B0Y @ Feb 19 2015, 08:34 AM) *

wow :X still cant login. cant be just because of my connection...my brother use same connection, but he is able to play sad.gif

Next Problem: I got my email to activate my account on Revora. Now i want activate it to post in Forum for Support but after i typed in User-ID + Validation Key and click on "proceed", the page is reloading but nothing more sad.gif Login without Activation also not possible (USername+PW 100% correct :X)

This is bullshit next month is Worldseries but im not even able to qualify sad.gif



That's because you didn't validate your account, so it got deleted after 14 days. We can fix that later. Can you use system restore to roll your computer back to when you could last log in?

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# 6B4D-B0Y Feb 19 2015, 09:57 AM
QUOTE(ToxicShock @ Feb 19 2015, 10:34 AM) *

That's because you didn't validate your account, so it got deleted after 14 days. We can fix that later. Can you use system restore to roll your computer back to when you could last log in?


i will do it when i am at home...im in office atm smile.gif

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Game: CNC Zero Hour


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# 7ToxicShock Feb 19 2015, 09:59 AM
QUOTE(B4D-B0Y @ Feb 19 2015, 09:57 AM) *

i will do it when i am at home...im in office atm smile.gif


Roger that.

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# 8HeRσ Feb 20 2015, 00:00 AM
i have this same issue, it gets really bad late at night, it will resolve itself after a bit, sometimes last an hour, sometimes 5 mins, never does it during peak playing hours...

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Game: CNC Zero Hour


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# 9-Sim^ Feb 20 2015, 09:00 AM
Since 4 days i cant login as well, said something about lost connection to cnc zero hour online and i have internet.

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Game: CNC Zero Hour


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# 10Boshy Feb 20 2015, 09:01 AM
I can login and play without problems so you fail.

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# 11ToxicShock Feb 20 2015, 09:13 AM
Please, those of you that can, post these in the Revora C&C:Online Support Forum so the rest of the team can look at them.

Please read the How to Report Issues pinned topics first, although not so much of that applies to Gentool users.

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# 12saxsofonist Feb 27 2015, 21:17 PM
IPB Image


WTF????
Yeasterday i play many games) NO LAG....
But now 4 or 5 times i have with problem////////////

Server lag?

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Game: CNC Zero Hour


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# 13ToxicShock Feb 27 2015, 21:26 PM
QUOTE(saxsofonist @ Feb 27 2015, 21:17 PM) *

IPB Image

WTF????
Yeasterday i play many games) NO LAG....
But now 4 or 5 times i have with problem////////////

Server lag?


Once the game starts, the players connect between each other directly (the server has no part in that) so if you're experiencing lag during a game, it's not the server.

Posts: 39,189

Clan: Mates First

Game: Command and Conquer 3


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# 14saxsofonist Feb 27 2015, 21:33 PM
Hmm now i play vs other player)
So it is not my problem i think.
Rage incorrectly configured game maybe

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Game: CNC Zero Hour


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# 15saxsofonist Feb 27 2015, 21:43 PM
IPB Image
I have static IP....
Rage have too. My internet is fast. So i do not inderstand why we can not connect.
It is interest situation....

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Game: CNC Zero Hour


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# 16saxsofonist Feb 27 2015, 21:50 PM
So what is our problem???
I do not understand...

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# 17-DoMiNaToR- Feb 27 2015, 21:56 PM
is that 58mb/s upload?

if so, then nice!

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# 18saxsofonist Feb 27 2015, 22:02 PM
yes, it is)

So, any speak with Rage.
I think he need help.
Now we play with MrX, amazing speed no lag, very nice:
IPB Image

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Game: CNC Zero Hour


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# 19xezon Feb 28 2015, 01:07 AM
Great bandwidth does not guarantee perfect connection conditions.

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# 20dk.crazy Feb 28 2015, 01:12 AM
thats true, when i started at uni, i had no internet. so i played with a stick and even a very bad reception. still had games without any lag.
i think i check the data which was down/uploaded while playing. a common youtube video needs 1000x as much as ZH (that number is just to show that u can run ZH lag-free even with a superbad net.

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