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Red Alert 3

cant log in anymore

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# 1YuiYui_The_One Mar 25 2016, 00:40 AM
Hi,
Can you guys help me?

Since i used an other account i cant log in my own account anymore. The email of my account is [email protected].

Thanks,



YuiYui

Error when i try to log in: 'Specified account or subaccount name wasn't found'

This post has been edited by YuiYui_The_One: Mar 25 2016, 09:36 AM

Posts: 644

Game: Red Alert 3


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# 2RRcabal Mar 25 2016, 05:41 AM
Could be banned. laugh.gif

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# 3c9q9md Mar 25 2016, 15:29 PM
Yuiyui is playing on my account now. smile.gif

If you see "me" in the lobby it is him.

Posts: 3,503

Game: Red Alert 3


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# 4zokker13 Mar 25 2016, 19:12 PM
You know that you can register millions of accounts, right?

Posts: 4,368

Game: None


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# 5ToxicShock Mar 26 2016, 05:48 AM
QUOTE(zokker13 @ Mar 25 2016, 19:12 PM) *

You know that you can register millions of accounts, right?


If you want to risk all the accounts, including your original account, being banned, you can do that.


@YuiYui. Your account shows that it was last used on 12 November 2015 (which is when we switched over to the new system). Is that right? Apart from that, it all seems to be in order. Could you make a support topic in the Online Support forum on Revora?

Posts: 39,189

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# 6zokker13 Mar 26 2016, 11:27 AM
QUOTE(ToxicShock @ Mar 26 2016, 06:48 AM) *

If you want to risk all the accounts, including your original account, being banned, you can do that.

Why would that get me banned?
Did you put an imaginary account number as limit?

Posts: 4,368

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# 7ToxicShock Mar 26 2016, 11:30 AM
Do you mean profiles or Revora accounts? There's no limit to the number of profiles at the moment. There has always been a strict 1 account only limit on Revora accounts (as you would expect).

Posts: 39,189

Clan: Mates First

Game: Command and Conquer 3


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# 8Das.Duelon May 2 2016, 16:44 PM
Cant log in anymore eighter. did something change while I was gone?

Posts: 1,316

Game: Battlefield 1943


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# 9ToxicShock May 2 2016, 16:52 PM
There's a new account management (for want of a better expression) mechanism, where you set up a separate server account for going online. That should have copied your existing credentials as they were. If you tell me your Revora account name, I'll check that out for you.

Posts: 39,189

Clan: Mates First

Game: Command and Conquer 3


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# 10Das.Duelon May 2 2016, 17:00 PM
my revora name should be DasDuelon (suprise mfer.)

Posts: 1,316

Game: Battlefield 1943


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# 11ToxicShock May 2 2016, 17:39 PM
Your server account is set up and it looks like you tried to log in within the last hour. What happened? If you didn't get online, it's looking like you need to make a support topic on the Revora Online Support Forum.

Posts: 39,189

Clan: Mates First

Game: Command and Conquer 3


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# 12Das.Duelon May 2 2016, 17:44 PM
nah had the same prob that yui had. I know i could just chose a different name, right? also I logged in at the revora forums, could that be the activity u talked about?

Posts: 1,316

Game: Battlefield 1943


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# 13ToxicShock May 2 2016, 17:52 PM
I don't know the cause of Yuri's problem or what fixed it. He didn't mention it.

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Game: Command and Conquer 3


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# 14TMarvoloR Apr 22 2018, 09:05 AM
Could you guys help me log in? bought the game and tried to log into online and it just said back end server not found or something, made a revora account and stuff but not sure what else to do?

Posts: 4


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# 15c9q9md Apr 22 2018, 14:00 PM


If you did everything here and the game still won't let you connect, you most likely forgot to start everything in administrator mode.

This video is out of date. Please refer to C&C:Online User Guide. //ToxicShock

Posts: 3,503

Game: Red Alert 3


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# 16ToxicShock Apr 27 2018, 05:08 AM
This should tell you everything you need to know.

C&C:Online User Guide


If you are still struggling after that, you are best making a new topic in the Revora Support forum. If you do that, we can get most of the information we need to help you from your post and account details. How to Report Issues

Posts: 39,189

Clan: Mates First

Game: Command and Conquer 3


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